Disable Users & Anonymize Users
Overview
The Disable user and Anonymize user actions are available from the Personnel list. These actions are restricted to superadmin users.
Who Can Use These Actions
- Permission: Only users with superadmin access can see and use these actions.
- Navigation access: You must have access to the Personnel page (accessEmployees).
Where to Find the Actions
- Go to Resources → Personnel.
- In the Personnel list, locate the user.
- If you are a superadmin, two icons appear on each row:
- Disable user (account-cancel icon)
- Anonymize user (account-question icon)
Disable User
Purpose
Disables login access by removing the user’s credentials (email/password/MFA/permissions). The personnel record remains in the system.
Steps
- Open Resources → Personnel.
- Find the user you want to disable.
- Click the Disable user icon.
- The list refreshes, and the user can no longer log in.
What Happens in the System
- Login credentials and access-related fields are removed.
- The personnel profile remains for historical data and planning reference.
Anonymize User
Purpose
Removes or replaces personal data for compliance purposes while keeping the personnel record for historical continuity.
Steps
- Open Resources → Personnel.
- Find the user you want to anonymize.
- Click the Anonymize user icon.
- The list refreshes, and personal details are replaced with anonymized values.
What Happens in the System
- Personal details such as name, email, phone, delegate ID, and NOK contact number are cleared or replaced.
- The account is stripped of superuser access and any linked accounts.
Troubleshooting
Buttons Are Not Visible
- Confirm you are a superadmin.
- Confirm you can access Resources → Personnel (accessEmployees).
You Get a “Forbidden” or “Failed” Error
- You may not have superadmin permissions.
- Contact your administrator to confirm access.