Shoreline mobile app - getting started guide

The Shoreline Mobile App is a comprehensive field execution tool designed specifically for wind energy operations. This mobile application enables technicians and field workers to manage work orders, track activities, register time, and handle inventory directly from their mobile devices.

- iOS: iOS 12.0 or later

- Android: Android API level 21 (Android 5.0) or later

- Active internet connection for initial setup

- Valid Shoreline account credentials

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First Login Guide

Authentication Process

1. Workspace Sign-In

• Enter your workspace URL (e.g., yourcompany.shoreline.no)

• Or type local for local development environments

2. Azure Authentication

• You’ll be redirected to your organization’s login portal

• Enter your corporate credentials

• Complete multi-factor authentication (MFA) if required

3. Initial Sync

• The app will download your work data

• This may take a few minutes depending on data size

• Ensure a stable internet connection during the first sync

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Profile Setup

After successful login, verify your profile information:

• Navigate to the Profile tab

• Check your personal details

• Review notification preferences

• Confirm permission levels

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Navigation Overview

The app uses a bottom tab navigation with five main sections:

Main Tabs

• Activities 📋 – View and manage daily work activities

• Timesheets ⏰ – Track and submit time entries

• Work Orders 🔧 – Access and execute work orders

• Notifications 🔔 – View system alerts and messages

• Profile 👤 – Manage account and app settings

Common UI Elements

• Plus (+) Button – Create new items (activities, work orders, etc.)

• Search & Filter – Top-right icons for finding specific items

• Swipe Actions – Swipe left on items for quick actions

• Bottom Sheets – Modal popups for detailed actions

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Core Features Quick Start

1. Viewing Activities

• Open the Activities tab

• Filter between All activities and My activities

• Tap any activity to view details

• Use the calendar icon to navigate between dates

2. Managing Work Orders

• Navigate to the Work Orders tab

• View assigned work orders with status indicators

• Tap a work order to see detailed information

• Access checklists, inventory, and tasks from the work order details

3. Time Registration

• From Activities, tap an activity

• Select Register Time

• Fill in start/end times or duration

• Add remarks if needed

• Submit the time entry

4. Creating Timesheets

• Go to the Timesheets tab

• Tap + to create a new timesheet

• Set criteria (date range, personnel)

• Add time entries

• Submit for approval

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Basic Workflows

Daily Work Routine

Start of Day

• Open the Activities tab

• Review assigned activities

• Check work order details

During Work

• Register time as you work

• Update activity progress

• Complete checklists

• Manage inventory transactions

End of Day

• Finalize time entries

• Update activity status

• Sync data when connected

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Work Order Execution

1. Access Work Order

• Navigate to the Work Orders tab

• Select your assigned work order

2. Review Information

• Check work order details

• Review safety requirements

• Examine inventory needs

3. Execute Tasks

• Complete checklists step-by-step

• Register time spent

• Update inventory consumption

• Add photos or documentation

4. Completion

• Mark tasks as complete

• Submit final reports

• Sync data

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Inventory Management

1. View Inventory

• Access from work order details

• Review planned vs. actual inventory

2. Record Transactions

• Pick up materials

• Record consumption

• Make reservations

• Return unused items

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Offline Capabilities

What Works Offline

• View downloaded activities and work orders

• Register time entries

• Complete checklists

• Take photos and notes

• Update inventory transactions

What Requires Internet

• Initial login and authentication

• Downloading new work orders

• Submitting completed work

• Real-time collaboration features

• Data synchronization

Sync Process

• The app automatically syncs when internet is available

• Manual sync option available in Profile Settings

• Offline changes are queued and uploaded when connected

• Conflict resolution is applied to data changes made offline

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Getting Help

In-App Support

• Profile Tab: Access help documentation and contact information

• Notifications: Check for important system messages

• Error Messages: Follow guidance provided in on-screen error dialogs

Common Issues

1. Login Problems

• Verify workspace URL

• Check internet connection

• Contact IT administrator for account issues

2. Sync Issues

• Ensure stable internet connection

• Try manual sync from profile

• Clear app cache if issues persist

3. Permission Errors

• Contact your supervisor for role adjustments

• Verify you’re assigned to the correct work orders

Contact Support

• Technical Issues: IT administrator

• Work Assignment Questions: Your supervisor

• App-Specific Problems: Use in-app feedback or contact the development team

Training Resources

• Check with your organization for formal training sessions

• Review work order procedures with your team lead

• Practice using offline mode in a controlled environment

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Next Steps

Now that you’re set up:

1. Explore the interface – Familiarize yourself with each tab

2. Complete a practice workflow – Try creating a timesheet

3. Test offline mode – Work without internet to understand capabilities

4. Review notifications – See what alerts you’ll receive

5. Contact your supervisor – Confirm work assignments and responsibilities

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💡 Remember:

The Shoreline Mobile App is designed to make your fieldwork more efficient.

Take time to explore its features and don’t hesitate to ask for help when needed.